Early check in and late check out upon availability and should be requested 24 hours in advance.
Facilities & Services:
Free Gym access for residents only at PRIME RESIDENCE New Cairo 24 hours.
Rooftop Terrace service from 7:30 AM to 10.00 PM at PRIME RESIDENCE New Cairo.
24 hours security with CCTV.
Concierge service daily from 10 am to 7 pm .
One time for free housekeeping per week for short-term rentals .
Daily Housekeeping service available from 10 PM till 5 PM on demand with extra charge .
Housekeeping packages with very special rates available.
Dry Clean /Laundry service available with extra charge at Prime Residence New Cairo only .
Extra bed available with extra charge at Prime Residence New Cairo only.
Transportation from Cairo International Airport available with special rate.
extension request must be submitted 48 hours before initial check-out date and based on availability .
In case of long-term rental contracts, only allowed to extend up to 7 nights eligible to monthly rate, any additional extensions after the 7th night will be calculated with daily rate, and short-term rental terms will apply.
Cancellation & No Show Fees:
Free cancellation 7 nights before check in date, or else one night will be charged.
In case of No Show one night will be charged.
30% deposit should be paid in advance to confirm reservation .
Full Payment should be settled in EGP or equivalent to USD upon check in.
Rates include utilities ( water and electricity ) in short-term rentals .
Utilities ( water and electricity ) not included in rates, should be paid (extra) for long-term rentals.
Internet available with MIFI device for USD 3 per night plus USD 10 for 8 GB at Prime Residence New Cairo, Point 90 New Cairo and EastTown Sodic New Cairo.
Free Wi-Fi available at Ocean Blue Heliopolis and Palm Hills the Village New Cairo .
Parking charge for long-term rentals will be paid extra per month based on availability.
Marriage certificate is a must for couples.
Visitors are not allowed except for family members, and by providing an ID .
Visitors are welcome at the reception area or at the roof terrace at Prime Residence New Cairo .